Returns & Exchanges
At Westside, we want you to love every piece you wear, so we offer a hassle-free 30-day return policy for all unworn apparel and accessories. If your latest fashion find isn't the perfect fit, we are here to make the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log into your Westside account, navigate to your order history, and select the items you wish to return to generate a Return Authorization.
- 2.Pack the Items
Place the items in their original packaging with all brand tags intact and include the printed packing slip to ensure fast processing.
- 3.Schedule a Pickup
Choose a convenient time slot for our courier partners to collect your package from your doorstep, or drop it off at any Westside store location.
- 4.Receive Your Refund
Once our quality team inspects the returned items, your refund will be processed to your original payment method or as store credit within 5-7 business days.