Frequently Asked Questions
Everything you need to know about shopping with Westside.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link and a unique tracking ID to monitor your package in real-time.
What is Westside's return policy?
We offer a 30-day hassle-free return policy for most items. Products must be unused, in their original packaging, and with all tags intact to be eligible for a refund.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping fees and delivery timelines vary depending on the destination country and are calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit may vary between different brands and styles.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
Can I exchange an item for a different size?
Yes, exchanges are subject to stock availability. You can initiate an exchange request through our 'Orders' section within 30 days of delivery.